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Frequently Asked Questions

Read the most frequently asked plumbing questions we have received and our responses. Please contact us if you can't find the answer you are looking for.

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When should I replace my plumbing pipes?

Pipes should be replaced if they’re made of outdated materials like lead or galvanized steel or if they show signs of corrosion, leaks, or frequent blockages. Replacing old pipes can improve water quality and prevent major plumbing failures.

Can tree roots really damage my pipes?

Yes, tree roots can grow into pipes in search of water, leading to clogs and even pipe bursts. If you suspect root intrusion, a plumber can inspect your pipes and help you find the best solution.

Why is my shower drain slow?

A slow shower drain is often caused by hair, soap scum, or mineral buildup. Regular cleaning can prevent slow drainage, but if the issue persists, a plumber may be needed to remove deep clogs.

What is hydrojetting, and when is it needed?

Hydro-jetting uses high-pressure water to clear out stubborn blockages in your pipes. It’s an effective solution for removing grease, scale, and tree roots from your plumbing system.

How do I know if I have a slab leak?

Signs of a slab leak are likely to include unexplained water pooling around your foundation, a sudden increase in your water bill, and the sound of running water when no taps are on.

Why is my water brown or discolored?

Brown or discolored water is often caused by rust in your pipes or the local water supply. If it persists, have your plumbing inspected to ensure there isn’t an issue with your pipes.

Are there any benefits to trenchless sewer repair?

Trenchless sewer repair services are much less invasive than traditional methods, requiring minimal digging. This method can save time, preserve your landscaping, and reduce overall repair costs.

How can I tell if my sewer line is clogged?

Signs of a major sewer line clog may include gurgle sounds, slow drains, and water backing up into other drains. A sewer line clog requires professional attention to avoid serious damage.

When should I call a plumber for a clogged drain?

If plunging or using a drain snake doesn’t clear the clog, or if the clog keeps returning, it’s time to call a plumber. Persistent clogs could indicate a deeper issue in your plumbing system.

What causes low water pressure in my home?

Low water pressure can be caused by a variety of factors, including clogged pipes, faulty fixtures, or a problem with the municipal water supply. Identifying the root cause is crucial to restoring proper pressure.

What’s the difference between hard water and soft water?

Hard water causes scaling in pipes and appliances. Soft water, on the other hand, has had harmful minerals removed, so it's gentler on plumbing.

How can I maintain my garbage disposal?

To keep your garbage disposal in good shape, avoid putting fibrous or starchy foods like celery and potato peels down the drain. Regularly flush it with cold water and run it with small ice cubes to clean the blades.

What should I do if I notice a musty smell near my sink?

A musty smell could indicate a leak or mildew buildup in the pipes. Inspect the area for moisture and contact a plumber if the problem persists to avoid mold growth.

What is backflow, and why is it dangerous?

Backflow issues occur when contaminated water flows back into the clean water supply. It can pose serious health risks, which is why backflow prevention devices are essential for safeguarding your water.

Why is my faucet leaking, and how do I fix it?

Leaky faucets are most often caused by a worn-out seal or washer. Replacing these components can usually stop the leak and prevent water waste.

How can I prevent drain clogs?

To prevent clogs, avoid flushing non-flushable items like wipes, and never pour grease down the drain. Routinely clean drains with baking soda and vinegar to remove buildup.

Can I use chemical drain cleaners on my clogged drains?

While chemical drain cleaners may offer a temporary fix, they can damage your pipes over time. It's best to use a plunger or drain snake for minor clogs and call a plumber for persistent issues.

What should I do if my toilet won’t stop running?

A persistant running toilet is often due to a faulty flapper or fill valve. Replacing these parts can stop the water from running and reduce your water bill.

What are the signs that I need a new water heater?

If your water heater is over 10-15 years old, makes strange noises, or fails to heat water effectively, it may be time for a replacement. Rusty water or puddles around the unit also indicate a problem.

Why does my water bill keep increasing?

A rising water bill often points to leaks or inefficient appliances. Leaks from faucets, toilets, or underground pipes are common culprits and should be fixed to prevent further costs.

How often should I have my plumbing inspected?

It’s recommended to have your plumbing inspected annually. Regular inspections can help to identify small problems before they become worse, which saves you time and money.

What are tankless water heaters, and how do they work?

Tankless water heater units heat water directly without the need for a storage tank. It provides hot water on demand, which can be more energy-efficient than traditional water heaters.

How do I prevent my pipes from freezing in Winter?

To prevent pipes from freezing, ensure proper insulation, especially for pipes in unheated areas. During extreme cold, let faucets drip slightly to keep water moving, and keep your thermostat set to a consistent temperature.

What are the most common plumbing issues homeowners face?

Clogged drains, a leaky faucet, or a running toilet are some of the most frequent plumbing issues. These issues can usually be solved with simple repairs, but neglecting them may lead to more severe damage over time.